I can’t attend because of [sickness/accident/zombie attack]. Can I get a refund?

PAX doesn’t offer refunds for change of mind, but for certain claimable things we can offer a refund. You need to purchase Badge Insurance with your Badge to be eligible for a refund. Claimable circumstances are injury or sickness, transport accidents, redundancy from full time employment and death, up to 1 week prior to the event. For more details see this document.